Crown Paradise Club Cancun

Boulevard Kukulcan Km 18.5, Cancun, Mexico, 77500show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  229 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

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Overview

Crown Paradise Club Cancun Hotel boasts a major location with a breathtaking view of the Caribbean Sea. The hotel consists of 2 buildings with luxurious architecture.

Located in a resort area with restaurants and an oceanarium, guests will see why Crown Paradise Club Cancun Hotel is admired by many tourists. This property is set just a 5-minute walk to the sandy beach and offers a bar, chairs and towels.

A museum and archaeological sites are set within walking distance.

Guests can get to Cancun International airport in 20 minutes by car.

Rooms

Crown Paradise Club Cancun Hotel is an elegant 7-story building that offers 617 rooms featuring a minibar, climate control, a private safe, television with satellite channels and a sitting area. Rooms come with the sea view. They also include bathrooms with a hairdryer, a spa bathtub and a make-up mirror.

Eat & Drink

In the morning a complimentary buffet breakfast is served. Guests will enjoy delicious meals at the gastronomic restaurant serving Italian cuisine. The Poolside bar serves a large variety of soft drinks, beers and wines as well as snacks and seafood.

Services

Business travelers can avail of a video projector, a business centre and a meeting room offered on site.

Relax

Crown Paradise Club Cancun Hotel provides guests with karaoke, live performances and live music to ensure an enjoyable stay. On-site activities feature mountain biking, windsurfing and canoeing.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2006.  Number of floors:   7.  Number of rooms:   617.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant

Cafe

Snack bar

Breakfast room

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor heated swimming pool

Private swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkeling
  • Canoeing
  • Sailing
  • Boating
  • Mountain biking
  • Tennis court
  • Beach volleyball
  • Basketball
  • Golf course
  • Billiard tables
  • Table tennis
  • Aerobics
  • Fishing

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • All inclusive
  • Breakfast room
  • Restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor heated swimming pool
  • Private swimming pool
  • Beach access
  • Aqua park
  • Karaoke
  • Live entertainment
  • Night club
  • Garden area
  • Theatre
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Public Bath

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Pool view
  • Partial View

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Living room
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • International calls
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExtra bedAll children13 - 16 yearsExtra bedChildren above
16 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
El Rey mayan ruinsEl Rey mayan ruins1700 ft
El Rey Ruins (Zona Arqueologica El Rey)El Rey Ruins (Zona Arqueologica El Rey)2100 ftBlvd Kukulcan Km 17 Zona Hotelera
Playa DelfinesPlaya Delfines2300 ft Cancun 77710Mexico
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Wet 'n Wild CancunWet 'n Wild Cancun3.0 mi
Mayan MuseumMayan Museum1.2 mi
Backstage TheatreBackstage Theatre3.0 mi
Parque Cenote Las Mojarras Parque Cenote Las Mojarras 1.1 miCarretera Puerto Morelos - Central Vallarta Km 12.5 Ejido de Puerto Morelos Ruta de los Cenotes
Museo Maya de CancunMuseo Maya de Cancun1.3 miHotelera Cancun Quintana Roo Blvd. Kukulcan Km 16. 5 Esq. Gucumatz
Culinary Center: Restaurant and Cooking SchoolCulinary Center: Restaurant and Cooking School2.7 miRetorno del Rey #36, Zona Hotelera Ritz-Carlton, Cancun
Wet\'n Wild Cancun Wet\'n Wild Cancun 3.1 miBlvd Kukulkan Km. 25 Zona Hotelera
Kukulcan Plaza Kukulcan Plaza 3.3 miBlvd. Kukulcan km 13 Zona Hotelera
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Getting around
Airports
Cancun International (CUN)6.3 mi
Playa Del Carmen (PCM)35.7 mi
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Reviews
8.0
FabulousBased on  229  reviews
  • 9.6
    Exclusive

    The professionalism of the staff. Their willingness to accomodate me as a guest in any of my needs. Special thanks to Pedro (Front Desk), Gabriella (Bar Maid), Sergio (DJ) and the Hotel Manager. In fact everyone was awesome. The cleanliness at the hotel as a whole was impressive as well. The value for money was great too, that could be special thanks to Booked.net as well.

    The location was a bit distanced from the "party zone".

  • 8.2
    Fabulous

    Other than the golf (for which you have to pay extra for a buggy), there were no hidden costs so all activities, food and drinks were included.

    The hotel was very busy as it's a popular one with families.

  • 8.8
    Superb

    crowded and fool of noise specially at night

  • 6.6
    Good

    The variety of the dished and service at the buffet and restaurants were very good. Also the 24 hour room service was pleasant and fun.

    - Just as we arrived a staff employee was trying to sign us up for a tour in the upgraded parts of the hotel in order to join membership of the hotel - it wasnt very pleasant' the timing was not well (just arrived and wanted to relax) and was a bit pushy. - According to info in the booking site, there was no mentioning of the hotel as a family resort. As a young couple on our honeymoon, the hotel didnt suit us eventually.

  • 8.4
    Superb

    I loved the Spa, the French & Sea Food restaurants. I must also commend the bartender at the lobby. His name is Carlos, and he did an exceptional job in making the trip fun.

    The food at the other restaurants we poor in variety and taste. I have stayed there before and was disappointed with the variety. Additionally we had to make reservations at the restaurants by 4 pm and checkin is at 3 highly impossible especially for groups.

  • 8.8
    Superb

    We especially liked the dinner at the french restaurant

    Lunch food was a bit of a "fast food" kind...

  • 2.8
    Guest rating

    The food is just horrible!! The drinks is all water....

  • 7.8
    Fabulous

    Nice beach (not that fine a sand, though), kept clean and monitored. Good choice of restaurants and food. something to eat at all times of dazy and night (more than i ever need) ! Extremely helpful staff.

    The reservation system for the different restaurants is inefficient. If you prefer a certain one (instead of going to the large and OK Palape buffet) Been told twice that everything was booked that day and the next - after insisting, I got a table at the restaurant of choice, though.Which then was not full at all!

  • 8.8
    Superb

    It's worth paying to have a Crown Club Room, the drinks/food/facilities and staff at the lounge are fantastic and the rooms couldn't be comfier.

    Food in some of the restaurants could be better. Pools opened quite late on the day, so no way to have a swim at 7 am like in other places.

  • 7.8
    Fabulous

    I had two completely different experiences in this hotel. On first night, they gave me temporary room in "Family" building where I disliked almost everything - air conditioner was not powerful enough to cool even empty room (in April), damp, no full-length wardrobe, no iron. On next day room was changed (to building one) and the new one was perfect - air conditioner is powerful enough, equipped with all you need, nice interiors - I definitely liked it. Overall impression from the hotel is very good - helpful staff, good variety of meals, good beach. It is located a bit far from center of hotel zone, however it is not a problem as there is bus service every 5-7 minutes and it takes < 10-15 minutes to get to heart of hotel zone.

    1. There are almost always lines to reception, even in mornings and late evenings. I waited 20 minutes in line of 3 people to check in + additional 20 minutes took checking in itself (there was problem with recognizing Booked.net price amendment). All receptionists work really hard and are very helpful, however looks like overall reception desk process needs optimization to make it more efficient. 2. Hotel looks a bit crowded, however this is applicable to almost any other large hotel.

  • 9.2
    Superb

    Nice restaurants and bars, excellent beach

    A little bit noisy due to children and drunk youth

  • 5.0
    Guest rating

    If you have a family and a tight budget but can accept dirty rooms, poor food and a crowded hotel then maybe a short stay is ok at this hotel.

    This hotel is massive and poorly maintained. Our room was shabby with dirty walls and doors. Food was of very poor standard. We had booked for 5 night but left after 1 night !

  • 8.8
    Superb

    Friendly staff, beautiful pool with awesome view of ocean! Activities

  • 7.0
    Very good

    Everything was nice

    I have something to tell, there is a strong humidity odor in the room.

  • 6.6
    Good

    Beautiful beach.

    Too many people. Service is slow and quality is very mediocre.

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Highlights
8
FabulousBased on  229 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExtra bedAll children13 - 16 yearsExtra bedChildren above
16 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Cancun International (CUN)6.3 mi
Playa Del Carmen (PCM)35.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room